Wednesday, June 24, 2009

Voices from Technology

Wow, what a busy couple of days. What I thought would be an easy printer setup turned into two of my own investigations and then three hours of a wonderfully awesome tech from Lexmark named Kristopher (who needs a raise pronto!) that stuck with it for THREE HOURS figuring out what was stopping my client's laptop from talking to the X9575 printer. Finally turned out to be an AMD program that needed to be removed and "viola!," everything worked fine when the printer was connected by USB.

Came back today to get rid of an out of date install of McAfee and replace it with AVG, SUPER and MBAM. Then tried to get the printer working on the wireless. But it jsut wouldn;t co-operate with that. So, I got a CAT5 cable from the local Radio Shack, plugged it in and installed a second copy of the drivers and it connects to the router via the CAT5 network cable. Now, she can be int eh front of the store and do work and print wirelessly to the back office. When it all works, it's really nice!

Then we did something fun, installed Winamp and introduced her to Martini in the Morning via Shoutcast. Sinatra, Ella, Martin, Sammy, all the good music you can understand the words to still!

Thanks to Liane at Sew Stitchin' for her limitess patience, Kristopher at Lexmark for figuring it out, and my 2000 Caravan for hauling me around.

No comments:

Post a Comment